Unfortunately, no. No one can guarantee 100 percent availability considering the possibilities of power outages, weather behavior, and unpredictable circumstances beyond mortal control. We do assure you we will do everything we can to get your site up as soon as possible should it experience a disruption.
No, you do not have to host with us, though if you choose to do so we do provide email addresses @yourdomainname. We do provide technical support for the website and server only, unfortunately we are not able to provide support for individual computer problems.
Many of our packages include email, and you also get email if you host with us. You can check your email online with your username and password at https://mail.ionos.com/ or you can set up your email to come in through an email client, like Outlook or Thunderbird using IMAP and the instructions found here.
Once a company website has been created, it needs to be showcased online for everyone to see. A Web hosting service manages the space available to make Web pages available to many users. Think of it as the clerk in the tool crib of a manufacturing facility, where tools can be checked out for use and returned when no longer needed. The clerk stores, oversees the maintenance of and keeps track of all the tools, in this case, Web pages. [...]